Case Studies

Case Study 1  -Retail

Challenge

Retail company required sales training for their staff and management training for their manager with the goal being to increase skills which in turn would increase sales and overall profitability. This company had not invested in sales training before so it was very important that they got a return on investment. They essentially needed help with face to face selling, telephone selling and overall persuasion techniques. The company was looking to increase their monthly average GWP which was £120,000.


Solution

After 1 day of analysis Mindcell Training put together a 9 day onsite sales training program over the month which would establish the essential fundementals and train the staff on face to face and telephone selling techniques. Mindcell set a goal of £160,000 which at first, some staff found apprehensive.


Result

In under 4 weeks with 9 days training the company achieved £190,000 that was an increase of £70,000 with 9 days work with Mindcell and exceeded the target set by over £30,000. Staff now have structure, sales skills and a new found confidence in themselves and as a team. The company has now taken on Mindcell training for the rest of the year to help them achieve their new set annual figure.